Registration & Cancellation Policies

About Classes and Programs

  • You are encouraged to register early.
  • To provide a quality experience for all, program sizes are limited.
  • For additional inquiries, contact 210.536.1415.

Member Discounts

If you are a Botanical Garden member, you must register as such to receive your member discounts. Not a member? Join today!

Adult Classes Refunds and Cancellation Policies

  • Payment is due at the time of registration. You are not registered until payment is made in full.
  • Classes will be cancelled if they do not meet the minimum registered enrollment by three business days prior to the class.
  • If the Botanical Garden must cancel a class, you will be notified via email or phone and receive a full refund.
  • Refunds will be issued, minus a $5 processing fee, when you cancel five business days prior to the start of class. No refunds will be made after that date.
  • Refunds are not issued for missed classes after the class start date.

Culinary Classes Refunds and Cancellation Policies

  • Payment is due at the time of registration. You are not registered until payment is made in full. Culinary programs will be held indoors during cold or wet weather.
  • Important to note that each Culinary class has a different cutoff time. These allows instructors to obtain materials and avoid waste.
  • Classes will be cancelled if they do not meet the minimum registered enrollment based on the cutoff times.
  • If the Botanical Garden must cancel a class, you will be notified via email or phone and receive a full refund.
  • Cancellations made more than five business days prior to the start date of the class will be issued a credit for another Culinary class, if space is available.
  • Refunds are not issued for missed classes after the class start date.

Kids Classes Refunds and Cancellation Policies

  • Registration is available in person, by phone or website. Walks-ins will not be admitted.
  • Deadline for registering for a class is five business days prior to the class.
  • Payment is due at time of registration. You are not registered until payment is made in full.
  • Payment can be made with cash, check, VISA, MASTERCARD, DISCOVER or AMERICAN EXPRESS.
  • Classes will be cancelled if they do not meet the minimum registered enrollment by five business days prior to the class.
  • Refunds will not be issued. Cancellations five business days prior to the start of class will be issued a credit for another session, if space is available.
  • Refunds are not issued for missed classes.
  • If the Botanical Garden must cancel a class, you will be notified by email or phone and receive a full refund.

Little Sprouts Program Refunds and Cancellation Policies

  • Registration closes Friday before class.
  • Payment is due at the time of registration. You are not registered until payment is made in full.
  • Classes will be cancelled if they do not meet the minimum registered enrollment by three business days prior to the class.
  • Refunds will not be issued. Cancellations five business days prior to the start of class will be issued a credit for another Little Sprouts session, if space is available.
  • Refunds are not issued for missed classes.
  • If the Botanical Garden must cancel a class, you will be notified by email or phone and receive a full refund.

Summer Camps Refunds and Cancellation Policies

  • Registration will close five days prior to the class.
  • Payment is due at the time of registration. You are not registered until payment is made in full.
  • Classes will be cancelled if they do not meet the minimum registered enrollment by seven days prior to the class.
  • Refunds will be issued up to five business days prior to the start of class. No refunds will be made after that date.
  • Refunds are not issued for missed classes.
  • If the Botanical Garden must cancel a class, you will be notified by email or phone and receive a full refund.